On Demand Delivery: The New Night Shift

Thanks for your interest in participating in my research project ‘The New Night Shift: on-demand delivery workers in the night-time city’.

My name is Dr Rob Shaw, and I’m a lecturer in geography at Newcastle University. You’re at my personal website, so feel free to have a look around to find out more about me.

The aim of this project is to explore how the rise of on demand delivery jobs has created new forms of night and evening work. While delivery and coureir work has a long history, the rise of companies such as Deliveroo and Uber Eats has transformed the nature of this work and increased the number of people doing it. As a geographer who studies night-time city life, I’m interested in these new users of the evening and night-time city, and my research project aims to capture their experiences.

If you’re interested in participating, check out the details below and then please email me on robert.shaw2@ncl.ac.uk. Thanks!

Who is eligible to participate?

Anyone who works as an ‘on-demand delivery’ worker in the North East of England, and who currently or in the past has done some regular evening or night work – defined as at least one shift every couple of weeks after 6pm and before 6am. The largest companies are Deliveroo and Uber Eats, but I’m not focusing on any one company. I’m interested in all workes, but am particularly keen to have participants who cycle.

What will I have to do?

Initially, participants will be asked to take part in a 60 minute interview, answering questions about their evening and night time work. My prefered location is a quiet cafe or pub in a city centre or shopping cente, but I’m flexible as to where. We can arrange a time that will suit you. I’m also looking for 10 participants who work on bike who are able to share GPS data as to the routes taken while working – but there is no obligation for the initial participants to do this.

Is there any payment for participating?

Yes, all participants will be given a £20 shopping gift card – I’m not sure which yet but I will probably use the ‘Love2Shop‘ gift cards which are valid at most high street stores. Particiapnts who also take part in the GPS data part of the project will receive a second £20 voucher.

What will you do with my data?

Data will be collected anonymously – this means that there will be nothing to connect you to what you’ve said. I won’t be collecting personal information (date of birth, address, demographic details) and names of people and places in your interviews will be removed when transcribing.

I will delete participant contact details at the end of the project (August 2019) and maintain only a securely stored file so that I know which data is whose – this is important so I can delete data if participants later chose to withdraw.

Data will be stored securely on Newcastle University’s servers. It will be used in a final report (that participants will be able to access), journal articles and/or book chapters, and teaching.